Faculty Support | Center for Teaching & Learning Excellence

At Saint Leo, there are many resources and divisions to support teaching and learning. Below is a list of ways you can get support in teaching, technology and students support services.

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CTLE Support

If you would like to request faculty support from a CTLE team member, please complete the following CTLE Faculty Support form.

Library Support

To request support from the library, contact them at (352) 588-8476 or by e-mail.

You can also contact the Reference / Research Desk at (352) 588-8477

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CTLE Support

If you would like to request D2L support from a CTLE team member, please complete the following CTLE Faculty Support form.

D2L Resources and Contact Information

Check out our D2L Teaching Resources where you can find information to prepare your course shells to be used in any teaching environment (on-ground, online, hybrid)

For 24-hour support, Contact D2L at (866) 928-2439.

Learning Design "Request Help" Form

For assistance with online course issues such as "my grades are not synching" or "there is a link in my course that does not work," complete the Request Help with Course form located within your course(s): Content > Instructor Resources > Request Help with Course. Someone from Learning Design will reach out and assist you.

If you have a tool you would like to see integrated into D2L, use this form to initiate a request

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Department of Information Technology If you need immediate technology assistance with your computer, email services, network, portal, software, printer or any classroom technology, contact DoIT at (352) 588-8888 or put in a help ticket at the Saint Leo Technology Help Desk . For more information, check out their website.
Zoom Support You can find an extensive amount of helpful information on Zoom at their Zoom Support page. You can also find additional Zoom resources on the CTLE Zoom Resource Page.	Microsoft 365 Support If you need assistance with Microsoft 365, you can either contact DoIT at the above information or search on the Microsoft 365 support page.

Having trouble with Course Material Integrations? Do you have students who cannot access the materials in the course? Saint Leo University has a support team for faculty and students who work exclusively with course materials.

Name	email	Title	College
Abbie Luoma	abbie.luoma@saintleo.edu	Director of Learning Resources	All
Traci Dunlap	traci.dunlap@saintleo.edu	Textbook and Resource Coordinator	College of Business
Jessica Long	jessica.moreira@saintleo.edu	Textbook and Resource Coordinator	College of Education and Social Services

Not sure who to contact? Email faculty.textbooks@saintleo.edu.

On the CTLE website, there is a one stop shop page dedicated to Course Materials at Saint Leo. Here you will find a PowerPoint presentation titled “Navigating Course Materials”. This PPT includes tips for trouble shooting course materials, publisher integrations, and issues related to the Follett bookstore. The page also includes information on course materials list, request a desktop copy and more.

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Student Success The Student Success team's purpose is to help students succeed at Saint Leo. Faculty can contact a success coach if they need intervention with a university campus student. Not sure who to get connected with? Contact (352) 588-8500 or email student.success@saintleo.edu.	Counseling and Prevention Services The Saint Leo Counseling department offers free mental health counseling to any students. They can contact the counseling department at (352) 588-TALK or email them at counseling@saintleo.edu.
The Center for Academic VIsion & Excellence (The CAVE) The CAVE offers students many academic resources such as tutoring, paper reviews and supplemental instruction. Encourage your students to visit the CAVE on the first floor of Kirk Hall.	Student Financial Services Student Finacial Service offers assistance financial support to all students at Saint Leo. They can be contacted via phone (800) 240-7658 or via email sfs@saintleo.edu.
Accessibility Services The Office of Accessibility Services provides students with disabilities supportive services and information to help them be successful at Saint Leo. You can contact them at (352) 588-8464 or email at ADAOffice@saintleo.edu. Faculty members can review accommodations requests for classes they are teaching via their faculty profile.	Career Services Career Services offers students many resources to assist them in their career development path. The Career Services team can be found in SAB, Suite 203 on the University Campus in St. Leo, FL. Their phone number is (352) 588-8346 and our email is careerservices@saintleo.edu.
Health Center The Saint Leo Health Center offers professional medical care for students. They can provide a written excuse note for students that miss class for medical reasons. They can be contacted via phone (352) 588-8347 or via email health.center@saintleo.edu.	Student Affairs The Division of Student Affairs is comprised of multiple offices and services designed to assist, educate, and support all students and their families. They can be contacted via phone (352- 588-8992 or studentaffairs@saintleo.edu.

Faculty Resources, Contacts and Support

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